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Return & Refund

Thank you for shopping at

If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. 


The following terms are applicable for any products that you purchased with us.

Our Return and Refund Policy was last updated on 24 November 2022.  


Returning Goods

You can return unopened items within 30days from the purchase date. You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at the following address:

Ilexberry BV -Shogito return goods-
Wiboutstraat 150, BP2.64, 8012VK, Zwolle,The Netherlands


We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.


If you have any questions about our Returns and Refunds Policy, please contact us.


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